Ultimate Predator Adventure Camera Support

Ultimate Predator Warranty:

Ultimate Predator Adventure Cam products and accessories are guaranteed against manufacturing defects one (1) year from the original date of purchase.

Ultimate Predator’s sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Ultimate Predator’s sole discretion.

Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault.

Damage resulting from abuse, use, accident, or normal wear and tear is not covered by this or any warranty. Ultimate Predator assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Ultimate Predator be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts.

Because of possible user resealing error, this product is not warrantied against waterproof housing leakage or any resulting damage. Please review and follow the instructions carefully when sealing the waterproof Housings.

Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees.

  • UPAC1

    Firmware Update Warning!

    Do not install UPAC 2 Firmware on the UPAC 1!

    iOS Wifi Help

    Beginning with iOS 10, iOS operating systems have an issue in their WiFi programming that is not allowing some WiFi devices to connect properly.

    FIND OUT HOW TO FIX IT

    Adventure Cam Firmware Update

    RELEASED: 3/31/2017 This firmware update sets the “Power Saver” feature to off by default and changes the feedback sounds to off by default.

    1 – Take a micro sd card and format it on your computer (as per your computer’s method)
    2 – Copy the firmware update file to the micro sd card
    3 – Put the card in your camera and turn on the camera
    4 – The update will perform automatically (may take up to two minutes to complete)
    5 – When the update is complete, the camera will automatically turn off
    6 – Remove the card and reformat it on your computer
    7 – Put the card back in the camera and go to “Format” in “Settings” and format the card.
    8 – Update is complete

    DOWNLOAD THE FIRMWARE

    UPAC1 – How-To Videos

    Commonly addressed questions with your camera

    Below we’ve compiled some videos to help you understand the basics with using your new Adventure Cam! Thanks again for your purchase and be sure to send us your videos!

    Modes

    Deleting

    Playback

    Accessories

    Settings

    Bow Setup

    Zoom

    Setting Detail

    User Guide Download

    Returns & Exchange Policy

  • UPAC2

    Firmware Update Warning!

    Do not install UPAC 2 Firmware on the UPAC 1!

    Adventure Cam Firmware Update

    New feature: Hunting Mode! Settings > Hunting Mode > On/Off.  One Button operation!
    When you power on the camera, it will automatically begin recording with the last used settings (Resolution/Frame Rate)

    This firmware fixes freezing issue when using both 4x zoom and image stabilization. These two features are not compatible. If Image stabilization is enabled, it will be disabled when 4x zoom is used. No change to 0x and 2x zoom.

    1 – Take a micro sd card and format it on your computer (as per your computer’s method)
    2 – Copy the firmware update file to the micro sd card
    3 – Put the card in your camera and turn on the camera
    4 – The update will perform automatically (may take up to two minutes to complete)
    5 – When the update is complete, the camera will automatically turn off
    6 – Remove the card and reformat it on your computer
    7 – Put the card back in the camera and go to “Format” in “Settings” and format the card.
    8 – Update is complete

    DOWNLOAD THE FIRMWARE

    UPAC2 – How-To Videos

    Commonly addressed questions with your camera

    Below we’ve compiled some videos to help you understand the basics with using your new Adventure Cam 2! Thanks again for your purchase and be sure to send us your videos!

    Playback

    Modes

    Settings

    Settings Detail

    Zoom

    User Guide Download

    Returns & Exchange Policy

Adventure Cam – How-To Videos

Commonly addressed questions with your camera

Below we’ve compiled some videos to help you understand the basics with using your new Adventure Cam! Thanks again for your purchase and be sure to send us your videos!

Accessories

Bow Setup